RetailE-Commerce Retailer
Omnichannel Campaigns via SMS, WhatsApp & Email Increase Conversion by 34%
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34%
Conversion rate +
94%
WhatsApp open rate
2 weeks
Integration in
3 in 1 API
Channels
Challenge
An online retailer had previously run marketing campaigns via email only. Open rates were declining continuously. WhatsApp and SMS were too technically complex to integrate.
Solution
The AMG was used to build a unified campaign platform for SMS, WhatsApp and email. Customers receive offers via their preferred channel.
„Our customers respond much better to WhatsApp than email. The AMG got us up and running in 2 weeks."
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