Is OmniChannel something we need to think about ?
We at AnyMessage are inevitably convinced that we offer a service that is elementary for you and the acquisition of new customers, as well as the retention of existing customers. But are we right in this ? Is it so important to offer all these possibilities to the customers ? Can you as a company train your systems and your employees on all these channels ? All these are correct and important questions, for which there are essentially – in our eyes – 2 answers:
1. is OmniChannel a topic we need to address as a company ?
One of the world’s biggest business magazines (Forbes) has its very own opinion here. Read HERE
2. can we as a company manage all these channels?
YES! in fact, it’s quite simple. At AnyMessage, we take care of making it easy for you!